Privacy Policy

Who we are

Privacy Policy for Les Villas Thorel

Effective Date: 10/06/2022

1. Introduction

Welcome to Les Villa Thorel! We are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.lesvillathorel.com (the “Site”), and book our villa rentals.

2. Information We Collect

2.1 Personal Information

When you use our Site, we may collect personal information that you provide directly, including but not limited to:

• Contact Information: Name, email address, phone number.
• Booking Information: Dates of stay, number of guests, payment details.
• Preferences: Special requests, preferences for villa amenities.

2.2 Usage Data

We may also collect information about your interactions with our Site, such as:

• IP Address: Your device’s IP address.
• Browser Information: Type of browser and operating system.
• Usage Details: Pages viewed, links clicked, and time spent on the Site.

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. They help us remember your preferences and track your usage patterns. You can manage cookies through your browser settings.

3. How We Use Your Information

We use your information for the following purposes:

• Booking Management: To process and manage your villa reservations.
• Customer Service: To respond to inquiries and provide support.
• Communication: To send you booking confirmations & updates.
• Improvement: To analyze Site usage and improve our services and user experience.
• Legal Compliance: To comply with applicable laws and regulations.

4. How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist in operating our Site and processing payments, such as payment processors and booking management systems.
• Legal Requirements: When required by law or to protect the rights, property, or safety of Les Villas Thorel, our users, or others.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our business.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Your Choices

• Access and Update: You may access and update your personal information by contacting us directly.
• Cookies: You can manage cookie preferences through your browser settings. Note that disabling cookies may affect your experience on our Site.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our Site is not intended for children under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we become aware that a child under 18 has provided personal information, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Les Villas Thorel
Email: lesvillasthorel@gmail.com
Phone: +230 5978 1302

Thank you for choosing Les Villas Thorel!